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Generating value for stakeholders

Moving the cursor over the image will provide more information about the direct and indirect economic impacts of Fortum’s operations on different stakeholder groups.


  • Fortum offers electricity, heating, cooling and town gas as well as related expert services
  • Fortum has 1.2 million private and business customers and 1.6 million electricity distribution customers in the Nordic countries. Wholesale electricity market customers in Russia.
  • Fortum has district heat customers in eight countries and tens of cities
  • Fortum knows the markets it operates in and develops competitive products and services for its customers
  • The services and environmentally-benign products Fortum offers help to improve energy efficiency and reduce both costs and emissions
  • Fortum develops smart grids that enable sustainable community planning
  • Operations are concentrated to the Nordic countries, Russia and the Baltic Rim area
  • Fortum employed an average of 10,600 (11,010) people
  • Women account for 28% (29%) of the personnel at 31 December 2011
  • Fortum develops the competence and performance of its employees through skills and leadership training and through job rotation
  • Wages and bonuses impact private consumption, and taxes paid by personnel have an impact on the generation of social well-being
  • Fortum’s income and production taxes totaled EUR 587 (721) million
  • Support for society totaled about EUR 5.8 (4.6) million
  • Fortum donated about EUR 0.8 (2.8) million to universities
  • Fortum supports social development and well-being by paying taxes and social security costs
  • Fortum supports research in the natural, economic and technical sciences within the energy sector
  • Fortum refines natural energy sources into electricity and heat
  • Fortum purchases fuels, goods and services from local and global suppliers
  • About half of the goods and services Fortum purchases are from suppliers operating in Europe
  • Uranium, gas and majority of coal were purchased from Russia in 2012
  • Collaboration creates jobs for suppliers and unlocks business opportunities in the Nordic, Baltic, Polish and Russian markets
  • Collaboration, networking and partnerships increase Fortum’s intellectual capital, enable a wide project base and support the successful throughput of R&D projects
  • Majority of growth investments was made in the Russia and Heat Divisions
  • Almost all of the planned investments in Europe target CO2-free production
  • Maintenance, productivity and legislation-based investments were EUR 848 (635) million
  • Growth investments EUR were 588 (712) million
  • Research and development expenditure was EUR 41 (38) million
  • Fortum’s view is that the future energy system should be based on CO2-free electricity production and energy efficiency
  • Fortum’s investments develop e.g., safety, production capacity, energy efficiency, local infrastructure and electricity distribution reliability
  • Fortum’s investments create business opportunities as well as jobs for suppliers of goods and services
  • 124,451 (104,517) shareholders, the Finnish State owns 50,76% of Fortum
  • Dividends EUR 888 (888) million were paid
  • About 70% of dividends was paid to Finnish shareholders
  • Fortum’s total shareholder returns have outperformed its European peers during a five-year period
  • The dividend income on the Finnish State’s shares has an impact on maintaining  both short- and long-term social welfare